Whether you have an extremely busy schedule, hate traffic, and/or simply prefer being in the comfort of your own home or space, tele-health or online counseling is for you.

Life can definitely be hectic and stressful, which is why online counseling is a great option that provides clients with both convenience and flexibility to help meet the demands of life.

Online therapy is a professional mental health service delivered via phone or a confidential video conferencing system to your home, or office.  

With recent global events, it may be difficult or impossible to come for an in-person therapy session. We have always offered tele-health services, and are happy to offer this now more than ever!


Online Therapy is Effective!

Video therapy is effective. In fact, the growing body of research into video therapy establishes the effectiveness of video therapy with results at least equal to traditional in-office settings.

Many people wonder if they will still be able to “connect” with their therapist in the same way as an in-person session. We find that this is absolutely possible and you will likely be surprised how comfortable it feels to meet online. You may even find yourself feeling more relaxed meeting online because you get to be in the comfort of your own home.

Many clients prefer the video counseling option. The video counseling option can be used in conjunction with in-office sessions, others use video therapy to replace traditional office visits. You don’t have to choose one method of meeting!

How it Works:

Video therapy is easy to set up. We simply send you a link to your therapy session and you can “meet us” by phone, iPad, or computer – it’s that simple! We use a secure HIPAA compliant video conferencing system so you can be sure your session is kept confidential and secure.

You will need:

  • A comfortable and private place to meet preferably away from other family members

  • Reliable and fast internet

  • A smartphone, tablet, laptop, or computer that has a camera and microphone

HOW TO GET STARTED:

  • Reach out to express your interest in online counseling via by selecting the, “Send Inquiry” option, under the “Contact Us” tab, located at the top.

  • If you plan to use insurance benefits, we will share the process of sending insurance information for us to check benefits on your behalf before scheduling a session. This process can take up to 48 business hours.

  • If all sounds good, you will receive a link to access your client portal to schedule your first session, and where you will complete the new client documents before session.

    PAYMENT: Accepted forms of payment are Venmo, or Credit/Debit cards.

    • For those using Venmo, the username to send payment is, “@HealingHeartsVA”.

    • For those desiring to pay with debit or credit card, the payment agreement form that you complete as part of your new client documents will be charged following session.

    • Invoices or receipts of payment can be sent to the client upon request at any time.

    PLEASE NOTE: Video therapy is also not appropriate to utilize for medical emergencies, similar to in person sessions If you are experiencing a mental health emergency we suggest you get to your local ER or call 911. 

    We are always happy to answer any questions or respond to any concerns, as well.